Location Facile Gestion

Beyond listing properties, the day-to-day management of a rental portfolio in Benin remains largely manual: tracking rent on paper, following up by phone, calculating commissions by hand. Location Facile needed a management space where each stakeholder — the platform administrator, landlords, and tenants — has an interface suited to their needs, with maximum automation of repetitive tasks.

We developed a web application using Vue 3 and Quasar Framework, organized around three distinct spaces:

1. Three interfaces, three roles — Each user type accesses a dedicated dashboard. The administrator oversees the entire portfolio, landlords, and tenants. The landlord tracks income, properties, and tenants. The tenant views invoices and payment status. Access to each space is secured through token-based authentication (JWT) with strict permission controls.
2. Automated invoicing and reports — Rent invoices are generated automatically every month. Late payment penalties are calculated and applied without intervention. The administrator can produce monthly financial reports per landlord, exportable as PDF, detailing collections, expenses, and the balance to be paid out.
3. Mobile money payment — Tenants can pay their invoices directly from the application via PayPlus Africa. Payment is confirmed in real time and the invoice status is updated automatically.
4. Comprehensive financial tracking — Per-landlord balance tracking, full transaction history (credits and debits), withdrawal request management with choice of payout method (bank transfer or mobile money). Every financial movement is recorded.
5. Real-time notifications and messaging — Landlords and tenants receive instant notifications for every key event (new payment, invoice generated, complaint, withdrawal). A chat system allows tenants to communicate with support, with conversation monitoring on the administrator's side.
6. Complaint management — Tenants can submit complaints with supporting attachments. The administrator tracks their resolution through a status system and can link maintenance operations to them.